At JPR Systems, we know our employees are the cornerstone of our success. Part of our cultural journey is to make sure all our employees feel engaged, heard, valued, included and safe. It’s no surprise that research shows employees that have these values in the workplace, are happier in their roles, are more productive, innovative, and stay longer.

Workplace Culture

Employee Engagement

Today more than ever, companies rely on the energy, commitment and engagement of their workforce in order to be competitive and thrive.

Strong employee engagement is a result of the environment surrounding the employee, including workplace and the organizational culture. Our employees know how important and valued they are, and how appreciated their individual and collective efforts contribute to our success.

We give our employees the tools and skills necessary to offer our customers products and services, with an even greater level of customer service. We promote a working atmosphere based on mutual trust, in which employees are given the space to develop their individual skills and potential. JPR Systems want to further strengthen our employee engagement with attractive working conditions and through the inclusion of diversity, compensation and benefits, as well as offerings to balance personal and professional life.

Diversity and Inclusion

JPR Systems believes in building a culture that accepts and values individual differences. We actively recruit, develop, and promote people from a variety of backgrounds differing in terms of experience, knowledge, thinking style, perspective, cultural background, and socioeconomic status. We are committed to creating an equitable environment where everyone is able to belong, contribute, succeed and demonstrate their full potential without fear of harassment, verbal abuse, or other behaviors that inhibit people from fully contributing. JPR Systems does not discriminate based on race, color, national origin, religion, gender, gender identity, sexual orientation, age, or disability.

Teamwork

Our teams work in a coordinated and cooperative manner at all levels to accomplish our organizational objectives.

Innovation & Change

We believe it is important to build a strong workforce that embraces change and encourages innovation throughout the company. JPR System strives to develop and apply new ways of addressing opportunities for improvement, and creating solutions that add value for our customers. The industries we serve are rapidly evolving, and for us to maintain our leadership position depends on us consistently addressing trends before our customers ask for solutions.

Customer Focus

Our strong relationship with our manufacturing leaders, has enabled us to provide cutting-edge instrumentation to our customers, exceptional engineering and field support, and most importantly, superior customer service. Our goal is to exceed our customers expectations and gain their trust and loyalty.

Promote from Within

JPR Systems is committed to helping our employees take on newer, more challenging and rewarding roles within the organization. We hire well-qualified, motivated employees, so it is only natural to look to them to fill open positions and provide opportunities for growth.

Management Communication

The JPR Systems Management team meets regularly to discuss the overall success of the business. This information is shared with employees in Company Status Update meetings on a quarterly basis. Employees are encouraged to share their questions and feedback not only in the meetings, but at any time. We work hard to listen to our employee feedback and take appropriate actions.

Employee Wellness

COVID-19 Pandemic Response

The safety and well-being of our employees is our top priority. During the pandemic, and following government guidance, we implemented various safety protocols from face masks, social distancing to temperature checks, and remote working for employees. Glass panels were installed on the sides of employee’s desk for added protection. We will continue to take the necessary precautions when, and if, it is needed. JPR Systems proved capable of staying operational by providing products and services to our customers without interruption.

Work-Life Balance

Work-life balance and increased flexibility are common topics among today’s workforce. It is imperative to our culture to be supportive of our employees in considering work, family and personal demands.

JPR Systems realizes and supports that some of our employees enjoy working remote, others prefer to be in the office, and some prefer a part-time schedule. Based on an employees specific job duties and requirements, we can offer flexible hybrid work solutions that accommodate the needs of the employee.

Flexible work solutions help us remain competitive in attracting the best talent and improve the lives of our employees at work and at home.

Harassment Prevention

JPR Systems does not tolerate any acts of harassment including unwelcome sexual, verbal, visual, or physical conduct creating an intimidating, offensive, or hostile work environment that interferes with work performance. Upon receiving a complaint, the company will conduct a prompt, fair and thorough investigation into any claim of a violation of this policy. All complaints will be kept confidential to the extent possible. Anyone, regardless of title or position, whom the company determines has engaged in conduct in violation of this policy, will be subject to disciplinary action, up to and including discharge. In addition, no employee will be subject to, and JPR Systems will not allow, any form of retaliation.

Mental Health

Sometimes every day life can take a toll on a persons mental health. JPR Systems employees and their dependents are eligible to participate in an Employee Assistance Program immediately upon employee’s date of hire. This benefit is a confidential service designed to help with a variety of personal challenges, such as stress, alcohol or drug abuse, marriage or family problems, anxiety or depression. Employee and their dependents can speak with licensed mental health professionals at no cost to them.

Employee Development

Training Programs

Our manufacturing partners offer an array of educational product training opportunities to our employees to increase their knowledge of the products we represent. Whether it is online courses or live instruction at an in-house training environment, our employees receive extensive training from the manufacturing experts. This plays a key role in our top-notch customer service by enabling our sales and service teams to recommend the ideal device or service solution for our customers specific application.

Safety

JPR Systems puts significant effort into ensuring our employees enjoy a safe, pleasant and productive work environment.

Safety Training

Our employees are regularly trained on various safety procedures in times of an emergency or natural disaster including everything from proper fire extinguisher use, earthquake preparedness to CPR, First Aid and AED (Automated External Defibrillator) training and more.

Our Field Service Engineers have over 10 hours each of training on Cal/OSHA requirements and federal OSHA guidelines. We are proud to say our service team has not experienced a single accident or injury.

Compensation & Benefits

We understand that being recognized for a job well done is important to all of us. JPR Systems strives to provide industry competitive compensation along with a combination of supplemental benefits to all eligible employees. These benefits include generous time-off benefits, such as vacations and holidays, and medical and dental insurance and other plan benefits. To support our employees with their retirement readiness goals, we offer a 401(k) retirement savings plan with company matching contributions. We are constantly studying and evaluating our benefits programs to keep up with changing times and needs.